FAQ

Got Questions?

We’ve answered some of the most common ones below to help you better understand our services and how we can support you.

Q: Who can get services from Bethel Behavioral Associates?

A: We serve Medicaid recipients in Rhode Island who need case management for health, housing, personal care, or behavioral health services

Q: Do you provide direct medical care?

A: No. We provide conflict-free case management, meaning we do not deliver direct care but connect you to trusted providers.

Q: How do I start?

A: You can make a referral online, call us, or ask your current provider to connect you with us.

Q: Is there a cost for your services?

A: No. Our case management services are covered for eligible Medicaid recipients in Rhode Island, so clients do not pay out-of-pocket.

Q: Will my information remain private?

A: Yes. We follow strict confidentiality rules and HIPAA regulations to keep your personal and medical information safe.

Can someone else make a referral for me?

A: Absolutely. A family member, healthcare provider, or community partner can submit a referral on your behalf if you give them permission.